How to order
To enter the shop, simply click on the product ranges to the <<< left of this page. Shop throughout our store and add the items you wish to purchase into your basket. You may change the quantity of any item in your basket, as well as remove it completely. If you change the quantity of any items don't forget to click [recalculate] to calculate the new total.

Descriptions
To the best of our knowledge the product descriptions on this site are accurate and up-to-date, but due to product development, design and specification changes, these may vary from time to time. The images on our site are to assist with your selection and you may find slight variation in colour.

Payment
We accept all major credit and debit cards. Your credit/debit card will not be debited until the day of despatch. All on-line transactions are handled through the S.S.L. (Secure Socket Layer) security system. On completion of your order you will receive email confirmation of your order and we will contact you to arrange a delivery date. If any item is out of stock you will be notified and you may choose to cancel all or part of your order.

Shipping
FREE delivery for orders over £250. There is a £15 delivery charge for orders under £250.

Returns
If your goods are faulty please contact us before returning goods as many problems can be solved before items are returned. If the goods need to be returned, a repair, refund or replacement will be offered depending on each individual case.

All shortages and damages must be reported to us in writing or by e-mail within 7 working days. Please sign for all deliveries as 'unchecked' if your parcels appear to be damaged or your consignment is incomplete.

We have an open returns policy and will accept goods back if you've ordered the wrong item(s), or if you simply find them unsuitable. We only ask that you return goods within 14 days and that returned items are unused and packed correctly in their original packaging. Please remember to enclose your name, address, telephone number and email address, and reason for returning the goods. If you return goods you are liable for the costs incurred in returning them. Please Note: All goods collected by our courier will incur a minimum charge of £15.00. If you are returning goods deemed faulty the £15.00 charge will still stand and will only be refunded when said goods are confirmed as faulty by our customer services department.

Privacy Policy
We will not pass on any details to any other parties. When you make an order, we need to know your name, e-mail address, delivery address, credit or debit card number and expiry date. We also ask for your telephone number, so that we can contact you to arrange a delivery date. Your credit card details are deleted after an order has been despatched.

Online Security
We take online security extremely seriously and have taken several steps to ensure that your payment information is processed confidentially and accurately.

We offer the use of secure servers where information is protected by Secure Sockets Layer (SSL), the industry standard encryption technology. SSL works with Netscape Navigator, Microsoft Internet Explorer, AOL and other browsers. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us. In the highly unlikely event of credit card fraud, the credit card issuer usually covers the cost, and as a consumer you should contact your card providers to find out your position.

We have made online shopping secure and easy. When you order, we need to know your name, email address, mailing address and payment details. This allows us to process and fulfil your order and to notify you of your order status. We delete your online card details as soon as the order is processed.

In summary, you can be sure that we have taken every step to ensure that your online ordering is safe and secure.

Disclaimer
Meryls disclaims damages of any kind, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties implied or otherwise relating to use of this site. Price and availability information is subject to change without notice. Any rights not expressly granted herein are reserved.